Ruth C Cke

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Verified Reviewer
| map-marker Brampton, Ontario

Can’t communicate with them, never answer

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They have not answered at all for the last 4 months or so. I do not know if they closed. I have been a client for over 10 year
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Toronto, Ontario

I want my service back

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NuEra Telecom - I want my service back
NuEra Telecom - I want my service back - Image 2
My service no work my acount number is NT00401**** please call me my cell number is: 437-993-**** and fix it a soon as possible. Thnk you so much. Ricardo E.
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User's recommendation: I recommended many people but now I apologize to them because their service is lousy, they just disappeared without prior notice

Ruth C Cke

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Verified Reviewer

I want to make a call to USA

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I can not place the call. I have call several times but neither of the phone numbers I have answer. I need help making this call, pkease
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Preferred solution: Be able to make calls through Nuera

Lacey Mbc

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Verified Reviewer
| map-marker Calgary, Alberta

Re-conetion

I need to re conectes my line ..but I couldnt comunícate with advisor to help me. I tried to contact you for the last 3 weeks and i didnt get good result, so I hope for this way I can finaly can get my line phone again. .,,! Thank you
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User's recommendation: Well is little cheaper to others

Adel E Gmn

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Verified Reviewer
| map-marker Toronto, Ontario

Can't make a call

I am trying to make an international call but the number I have in not working. 10800-7**-**28. I havevsent email for some one to contact me but I am still waiting for a call from the customer services to get back to me. The company keeps changing their numbers without noticing customs which makes it very difficult for customers.
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Meilin Wfv
map-marker Port Jefferson, New York

Not being able to use current phone number to call long distance

I get an error message when I try to use the service using 1 (80*) ***-**** What other number can we use?
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Zoila G Mhc

No puedo hacer llamadas para Peru

Que pasa que no contestan tengo q hacer llamadas a peru y no me entra con el número que tengo, por favor avisen si van a cerrar o han vendido la vía , los customers tenemos derecho a saber
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Preferred solution: Price reduction

Ebrahim a Ill

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Verified Reviewer

I have a problem access my account

I cannot make any phone call from this number Are you receive a message? Says this is not valid pinn number please help me as soon as possible because I have emergency situation overseas
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Preferred solution: I need the service to be working

Anonymous
map-marker Centreville, Virginia

NO tengo servicio

Quiero llamar an mis familiares en mi país pero el número que tengo no está en servicio1 (80*) ***-**** y(800) 584-****y nadie me contesta., !!! Espero una explicación!
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Jose R Lsq

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Verified Reviewer

Nesesito

I can't aser las llamadas si me puedes arreglar con el número de acceso para aser llamadas fuera del pais
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Preferred solution: Q me solosioben

Wajiha M Yzj

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Verified Reviewer

Really bad customer service

No service no customer service how does one file a complaint please help I have several access numbers but no one picks up the phone
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Pros:
  • Easy access when working
Cons:
  • No way of contacting when service goe bad

Preferred solution: Deliver product or service ordered

User's recommendation: At your own risk service stays good then just no service and no source of getting customer ser

Wajiha M Yzj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Service not working

Have several access numbers none of them is working to make a call no answer from customer service either
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ERICK C Kkz

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Verified Reviewer

About my bill

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It's a big problem to contact this company every time that I try to fix something there's always a new number to call
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ERICK C Kkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my bill

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NuEra Telecom - About my bill
This morning..I keep trying to contact this company and 3 numbers that they show on the website no one answereda
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Preferred solution: At least an answer on the phone ..they call me from a number I try to call back and never answer

Danilo L Ahk

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Verified Reviewer

No access number to make calls now

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Mi teléfono se rompió y no pudo recuperar el número de contacto de larga distancia y lo necesito con urgencia espero entiendan. Gracias
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Pros:
  • Ninguna
Cons:
  • Costumer servicio no funciona

Preferred solution: Número de contacto para hablar a Cuba

Ebrahim a Ill

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My access number is not working

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I had tried to reach the customer service but the number is not expet any voice mail..I been trying for 12 days..can call me to solve the problem
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Preferred solution: My access number is not working

User's recommendation: Better service

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